Terms of use

We do not require a signed agreement: your use of any services or resources provided by us, including this website, denote your complete agreement with and acceptance of these terms and conditions. Doctoori makes no representation that information or materials available on this site, or on other sites linked to this site, are appropriate or available for use in other locations, or accessible from locations where their contents may be illegal or prohibited. If you choose to access this site from other locations, you do so of your own initiative and are solely responsible for compliance with applicable local laws.

These terms of use are not applicable to Practitioners or companies or other entities who act as our “Healthcare Providers” of products and services including our medical directory, appointment booking service and telemedicine service.Please note that we may modify this Agreement as further described in the amendments section below, so you should make sure to check this page from time to time.

1..1 The terms “we”, “our” or “us” refers to Doctoori Ltd and/or their affiliates as may be applicable and the term, “you” (or similar) are references to you as an individual or legal entity as the case may be.

1.1 These terms and conditions shall govern your use of our website. 

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. 

1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions. 

1.4 In the event of any comments or questions in relation to the Services or the Website, you should contact Doctoori at hello@doctoori.net

2.1 The content of this website contains copyrighted material (including but not limited to code, copy and media) of Doctoori or others. You may not copy, modify, republish, or distribute any of these materials for commercial use without the express written permission of Doctoori or other copyright owner. Any material downloaded for reference or non commercial use must retain any copyright notices. 

2.2Unless you own or control the relevant rights in the material, you must not: (a) republish material from our website (including republication on another website); (b) sell, rent or sub-license material from our website; (c) show any material from our website in public; (d) exploit material from our website for a commercial purpose; or (e) redistribute material from our website. 

2.3 We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website [during server maintenance or when we update the website]. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

This website contains content generated by us and NHS.UK, provided for general information purposes only. No information on our website shall serve to provide specific advice on which you should rely and should not be used as a substitute for professional medical care by a qualified healthcare professional. Please do not use this platform or our services for emergency medical needs. Always check with your doctor if you have concerns about your condition, before taking any action based on the content on our website. If you experience a medical emergency, please immediately call your local emergency service. For healthcare professionals, this information is intended to only support and not replace your knowledge and judgement.

4.1 You must not:

4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities. 

4.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading]. 

5.1 You may register for an account with our website by [completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you]. 

5.2 You must not allow any other person to use your account to access the website. 

5.3 You must notify us in writing immediately if you become aware of any unauthorised use of your account. 

5.4 You must not use any other person’s account to access the website[, unless you have that person’s express permission to do so].

6.1 In these terms and conditions, your content” means [all basic information, contact details, materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website]. 

6.2 We will use your content in accordance with our Privacy policy to notify you and communicate with health practitioners in relation to the appointments you have booked through our platform. 

6.3 You may edit your content to the extent permitted using the editing functionality made available on our website. 

6.4 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

By using our website, you represent and warrant the following:

7.1 You are at least 18 years of age or at an age which allows you to enter into a legal agreement and use services 

7.2 You have the legal authority and ability to enter into these terms of use

7.3 All information provided by you to us are accurate and complete

7.4 You comply with all and any laws applicable to your use of our website

7.5 You will not interfere with the third party’s use of our website

7.6 You will not disrupt our security measures

7.7 You will notify us immediately, if any information provided by you to us becomes inaccurate, incomplete, false or misleading

7.8 Any fees paid by you or anyone on your behalf are not provided in exchange for any undertaking by us that such healthcare services will be made available to you

8.1 We do not warrant or represent that: 

1. The accuracy  or completeness of the information published on our website
2. The material published on the website is up to date 
3. Any service or product mentioned on the website will remain available

8.2 We can discontinue or alter any of our website and also stop publishing information on our website, at any time in our sole discretion without giving notice or explanation. You will not be entitled to any compensation or payment upon the discontinuance or alteration of our website services or if we stop publishing information on the website

Upon our request, you agree to defend, indemnify and hold harmless us, our employees, contractors, officers, directors, agents, parent and other affiliates, from all liabilities, claims, demands and expenses including attorney’s fees, that arise from or are related to (a) your use of the Platform and/or Services, or (b) the violation of the Terms of Use or Privacy Policy), or of any intellectual property or other right of any person or entity, by you or any person using your details and password. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.

10.1 In no event shall our liability to you for any and all claims relating to or arising your use of our services, regardless of the form of action, exceed the greater of the total amount of fees, if any, that you paid to create or maintain an account in our platform

10.2 In no event shall we be liable to you (or to any third party under or through you0 for any indirect, special, consequential or exemplary damages arising from your use of or inability to use our website and/or our services. These exclusions are applicable to any claims for lost profits, lost data, loss of goodwill, computer failure or malfunction, any other commercial damages or losses, or medical malpractice or negligence of healthcare providers through the use of our services. Our liability shall be limited in accordance herein to the maximum extent permitted by law.

Our website may contain links to other websites and resources operated by third parties. These links are provided for reference and information purposes only. We do not control such websites or resources are not responsible for their content or availability. Our inclusion of third party links does not imply any endorsement of the material on those website or any association with their operators. These Terms of Use do not apply to other websites. We disclaim any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.

Any waiver by us of any of the provisions of these Terms of Use will not constitute a waiver of any other provision (whether similar or not), nor will any such waiver constitute a continuing waiver of that particular provision, unless expressly provided by us in writing.

In the event any one or more of the provisions of this Agreement shall for any reason be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired. Further, the invalid, illegal or unenforceable provision shall be replaced by a provision that comes closest to the intention of the parties that underlie the invalid, illegal or unenforceable provision, except to the extent no such provision is valid, legal and enforceable, in which case such invalid, illegal or unenforceable provision shall be limited or eliminated to the minimum extent necessary so that the other provisions of this Agreement remain in full force and effect and enforceable.

These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

17.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities as we deem reasonably appropriate.

17.2 You will be subject to the policies and terms and conditions in force at the time that you use our Services, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to Services previously used by you), or if we notify you of the change to those policies or these terms and conditions before we provide you our services (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of use of the Services).

17.3 Your continued use of the Site and/or the Services following such notification shall constitute your affirmative acknowledgment of the Terms and Conditions of Use, the modification and agreement to abide and be bound by the Terms and Conditions of Use, as amended. If at any time you choose not to accept

15.1 We may: (a) [suspend your account]; (b) [cancel your account]; and/or (c) [edit your account details], at any time in our sole discretion with or without notice to you. 

15.2 We will usually cancel an account if it remains unused for a continuous period of time

15.3 You may cancel your account on our website using your account control panel on the website

We will not  be liable for any loss or damage or for any delay or failure in performance due to acts beyond our control whether or not such acts could reasonably be anticipated (including acts of God, legislative, judicial or regulatory acts of any provincial or the federal government, court or regulatory authority, acts of any of our subcontractors or any third-party providers of goods or services to us, labour disruptions, blackouts, embargoes).

17.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities as we deem reasonably appropriate.

17.2 You will be subject to the policies and terms and conditions in force at the time that you use our Services, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to Services previously used by you), or if we notify you of the change to those policies or these terms and conditions before we provide you our services (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of use of the Services).

17.3 Your continued use of the Site and/or the Services following such notification shall constitute your affirmative acknowledgment of the Terms and Conditions of Use, the modification and agreement to abide and be bound by the Terms and Conditions of Use, as amended. If at any time you choose not to accept